Practice policies

Read our practice policies on these pages.


Accessibility statement for Five Elms Medical Practice This accessibility statement applies to this website. This website is built on the default template provided by The practice can edit the ... [continue] Accessibility


Important information for patients This practice handles medical records in-line with laws on data protection and confidentiality. We share medical records with those who are involved in providing you with ... [continue] GDPR

Help us help you

Please use minor ailments services provided by various pharmacies and local walk in centres for minor coughs, colds, sore throats and temperatures. These schemes have the full support of our ... [continue] Help us help you

Practice transparency notice

NHS Digital’s legal power to collect the data is provided under COVID-19 Public Health Directions and the data will be collected and managed in accordance with NHS Digital’s strict information governance and security ... [continue] Practice transparency notice


Privacy notice As data controllers, GPs have fair processing responsibilities under the Data Protection Act 2018 and the General Data Protection Regulation (GDPR). This means ensuring that your personal confidential ... [continue] Privacy

Violent or abusive behaviour

The practice does not tolerate verbal or physical abuse towards any staff member(s). We reserve the right to immediately remove such patients from the practice list.

Date published: 20th September, 2023
Date last updated: 21st September, 2023