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Home Visits

Home visits are made at the discretion of your doctor.

If you need to see the doctor but are not well enough to get to the surgery please telephone on 0208 517 1175 before 10.00am.

Please remember that a doctor can see six patients in the surgery in the same time as one house-call. On occasions the doctor will need equipment only available in the surgery. Please can you make every effort to get to the surgery using help from a relative, neighbour or taxi if necessary.

House calls are only available for patients who are medically unable to come to the surgery. It is for the doctor to decide whether it is appropriate to visit.

If you request a house call, our receptionist are under instruction to obtain sufficient information so that the doctors can judge whether a home visit is necessary and how urgent it is. Please anticipate appropriate questioning.


GP home visits makes clinical sense and is the best way of giving a medical opinion in cases involving:

  • The terminally ill
  • The truly bed-bound patient, for whom travel to premises by car would cause deterioration in their medical condition or unacceptable discomfort.


In most cases with some exceptions mentioned above, a home visit would not be considered appropriate use of a GP’s time:

  • Common symptoms of childhood: fevers, cold, cough earache, headache, diarrhoea /vomiting and most cases of abdominal pain. These patients are usually well enough to travel by car. It is not harmful to take a child with a fever outside. In a case when children may not be fit to travel by public transport or walk the patients will be expected to make their own way to the surgery. The practice is not responsible to arrange transport for patients to travel to the surgery.
  • Adults with common problems, such as a cough, sore throat, influenza, back pain and abdominal pain are able to come to the surgery.
  • Common problems in the elderly, such as poor mobility, joint pain and general malaise will also be seen by appointment at the surgery.
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