Request an urgent appointment

Use this service to get help from a doctor, nurse or other healthcare professional for today or tomorrow (Monday to Friday).

We will respond within 4 hours during opening times.

You can use this service if you:

If your problem doesn’t need to be seen urgently, you can request a routine appointment instead.

Before you start

Signs of a heart attack
chest pain, pressure, heaviness, tightness or squeezing across the chest

Signs of a stroke
face dropping on one side, can’t hold both arms up, difficulty speaking

Sudden confusion (delirium)
cannot be sure of own name or age

Suicide attempt
by taking something or self-harming

Severe difficulty breathing
not being able to get words out, choking or gasping

Heavy bleeding
spraying, pouring or enough to make a puddle

Severe injuries
after a serious accident

Seizure (fit)
shaking or jerking because of a fit, or unconscious (can’t be woken up)

Sudden, rapid swelling
of the lips, mouth, throat or tongue

British Sign Language (BSL) speakers can make a video call to 999.

Deaf people can use 18000 to contact 999 using text relay.

We’ll ask you for:

your first and last name, date of birth, sex, postcode, email and phone number
if applicable, the details of the person you are completing the form on behalf of

You can also phone us on Victoria Medical Centre 020 8477 8760 or Five Elms Medical Practice 0208 517 1175.